What payment methods are accepted by Viralpep?
Viralpep accepts major credit cards, such as Visa, Mastercard, and Discover. We also support payment through Stripe. To update your payment details, log in ...
Fri, 15 Dec, 2023 at 5:03 PM
Do you store any credit/debit card data?
In the case of the PlugnPlay payment gateway, we are storing your card details in an encrypted way, and in that case, only the last four digits of your card...
Fri, 15 Dec, 2023 at 5:03 PM
Can I upgrade or downgrade current plans to my choice?
You can easily upgrade or downgrade your current plan according to your requirement and choices. There is no restriction.
Fri, 15 Dec, 2023 at 5:04 PM
What types of billing cycles are available?
We offer two billing cycles: Monthly, i.e., for 30 days, and Annually, for 365 days. You can either choose to pay monthly or go for the annual package accor...
Fri, 15 Dec, 2023 at 5:04 PM
How can I update payment details for my next payment?
We do not store any payment information on Viralpep. Recurring payments will be made automatically, but you can modify your payment actions through PlugnPla...
Fri, 15 Dec, 2023 at 5:05 PM
How do I add a new payment method to my Viralpep account?
To add a new payment method, just navigate to the “Billing and Subscriptions.” Click on the “Payment Method" and "Add a Payment Method.” Just ente...
Fri, 15 Dec, 2023 at 5:06 PM
Is it possible to save my card for future use?
Yes, Viralpep allows you to save your card as a primary card. While creating a new payment method, you just need to enable “Please save this card as a prima...
Fri, 15 Dec, 2023 at 5:06 PM
Why was my card declined?
There are various reasons why a credit card may be declined. Factors considered by banks when evaluating charges include spending patterns, account balance,...
Fri, 15 Dec, 2023 at 5:07 PM
How does the billing cycle work?
Viralpep operates on a monthly or yearly billing cycle, depending on your subscription plan. Your payment will be charged monthly on the same date you signe...
Fri, 15 Dec, 2023 at 5:07 PM
Can I change my plan after subscribing?
 Yes, you can switch between plans at any time. You can upgrade or downgrade your plan by visiting the payments section in your Viralpep account.
Fri, 15 Dec, 2023 at 5:08 PM