Payment

What if I have more questions?
If you have any additional questions or need further assistance, please email support@viralpep.com. Our team will get back to you as soon as possible.
Thu, 7 Dec, 2023 at 5:43 PM
Does Viralpep automatically back up my data?
Yes, as a managed service, Viralpep takes care of automatically backing up your data. You don't need to worry about data backups, as we have you covered.
Fri, 15 Dec, 2023 at 5:20 PM
Can I pause my Viralpep subscription?
Currently, there is no option to pause your Viralpep subscription. If you want to stop using the service temporarily, you must cancel your account. Please n...
Fri, 15 Dec, 2023 at 5:20 PM
How can I troubleshoot Viralpep payment issues?
Card payment failures for Viralpep subscriptions can occur for various reasons, including incorrect billing information, incorrect card type, transactions m...
Thu, 7 Dec, 2023 at 5:44 PM
I am using free-trial, and now I want to upgrade my account. What are the steps for it?
I am using free-trial, and now I want to upgrade my account. What are the steps for it? Step 1: Login to Viralpep using your credentials. Step 2: Click on...
Tue, 26 Dec, 2023 at 1:37 PM
Is it possible to upgrade or downgrade your plan for the existing users?
Yes. Of course, you can easily upgrade  or downgrade your plan. You just need to following the steps mentioned below: Step 1: Login to Viralpep using your ...
Tue, 26 Dec, 2023 at 1:43 PM