Viralpep Support
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Knowledge base
General
About Viralpep
3
What is Viralpep?
How can I create an account on viralpep?
Can I signup with my Google account on Viralpep?
Getting Started
0
Plans
3
What kind of plans & benefits do you provide?
What happens to my account once my trial version expires?
Which Viralpep plans include team management features?
Payment
5
What payment option is available on Viralpep?
Do you store any credit/debit card data?
Can I upgrade or downgrade current plans to my choice?
What types of billing cycles are available?
How can I update payment details for my next payment?
Features
12
What is the team management feature, available in business and enterprise plans?
How do I schedule the posts using Viralpep?
How many social channels are supported on Viralpep?
Do you support multiple photo posting?
Can I give admin access to my team member for managing my account?
View all 12
Account
10
Will the Viralpep account I create stay active for a lifetime?
Will my account close if I do not renew my plan?
Is there any discount or promo code available for sign up with Viralpep?
How do I delete my account?
Am I entitled to a refund, if I am not satisfied with the product?
View all 10
Support
3
Where can I submit a ticket for any issues/suggestions to support team?
How do I contact Viralpep - by email or by phone?
What happens if social account's access token is expired?
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