Will the Viralpep account I create stay active for a lifetime?
Your account availability entirely depends on your subscription. If your subscription is active, you can use all the available benefits as per your plan. On...
Tue, 19 Dec, 2023 at 11:51 AM
Will my account close if I do not renew my plan?
In case your current plan is expired, and you failed to renew it. Viralpep will provide you seven days as buffer. After the buffer time, your account will b...
Tue, 19 Dec, 2023 at 11:51 AM
I forgot to make the payment for last month. What should I do?
Don’t worry if you have forgotten to make the payment. Your account will not be closed. It will simply be shifted to the free account. You can renew your pl...
Tue, 19 Dec, 2023 at 11:51 AM
Is there any discount or promo code available for sign up with Viralpep?
We usually provide discounts or promo codes only on special occasions or festivals. You can always contact us for the same to know about our special offers ...
Tue, 19 Dec, 2023 at 11:51 AM
How do I delete my account?
You can delete your account on your own. To understand the process, you can check Delete Account and follow the steps. We recommend checking the notes menti...
Tue, 19 Dec, 2023 at 12:01 PM
Am I entitled to a refund, if I am not satisfied with the product?
No, we do not provide any refund facility. Although, you can always try 15 days free trial version available on each plan to understand if the plan matches ...
Tue, 19 Dec, 2023 at 11:52 AM
Can I change my password if I signed up for Viralpep with any social media account?
Yes, you can easily change or set the password for your Viralpep account even if you have signed up using any social media account on Viralpep.
Tue, 19 Dec, 2023 at 11:53 AM
Can I delete and add the same social account again?
Yes, you can delete the social account and add the same again whenever you want. There is no such limitation on your Viralpep account. The only time when yo...
Tue, 19 Dec, 2023 at 11:53 AM
How do I create my team member's accounts?
First, you have to make sure that you have chosen either one of the two plans, i.e., Business or Enterprise, because only these two plans support team manag...
Tue, 19 Dec, 2023 at 12:04 PM
How do I change my timezone settings?
When you set up your Viralpep account, the software automatically detects the timezone of your system and sets it as default. If you want to change your tim...
Tue, 19 Dec, 2023 at 11:53 AM