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Knowledge base
General
About Viralpep
5
What is Viralpep?
How can I create an account on Viralpep?
Can I login with my Google account on Viralpep?
How can I learn more about team management in Viralpep?
Can Viralpep help students in pursuing careers in digital marketing?
Getting Started
0
Plans
16
What kind of plans & benefits do Viralpep provides?
Is there any limitation on the free account for posting/scheduling?
What happens to my account once my trial version expires?
Which Viralpep plans include team management features?
What are the different plans available in Viralpep?
View all 16
Payment
25
What payment methods are accepted by Viralpep?
Do you store any credit/debit card data?
Can I upgrade or downgrade current plans to my choice?
What types of billing cycles are available?
How can I update payment details for my next payment?
View all 25
Features
47
What is the team management feature, available in business and enterprise plans?
How do I schedule the posts using Viralpep?
How many social channels are supported on Viralpep?
Do you support multiple photo posting?
Can I give admin access to my team member for managing my account?
View all 47
Account
11
Will the Viralpep account I create stay active for a lifetime?
Will my account close if I do not renew my plan?
I forgot to make the payment for last month. What should I do?
Is there any discount or promo code available for sign up with Viralpep?
How do I delete my account?
View all 11
Support
3
Where can I submit a ticket for any issues/suggestions to support team?
How do I contact Viralpep - by email or by phone?
What happens if social account's access token is expired?
Analytics
7
Does Viralpep provide analytics and insights?
Where can I find analytics and performance metrics for my social media posts?
What kind of reports are provided in Viralpep analytics?
What kind of data can I get about Instagram posts?
What kind of data can I get about Facebook posts?
View all 7
Consultants
17
Can I schedule posts for different time zones in Viralpep?
How does Viralpep enhance team collaboration?
What kind of analytics does Viralpep provide?
Is Viralpep suitable for consultants with a global client base?
How does Viralpep ensure content consistency across different platforms?
View all 17
Agencies
15
How does Viralpep enhance your agency's social media strategy?
Can Viralpep handle multiple clients' accounts?
How does Viralpep improve social media management for agencies?
Can Viralpep be used for team collaboration?
Is Viralpep suitable for agencies of all sizes?
View all 15
Influencer
13
How does Viralpep help in managing multiple social media accounts for influencers?
Can Viralpep aid influencers in maintaining a consistent posting schedule?
How does Viralpep enable influencers to target specific audience segments?
Can Viralpep improve time management for influencers?
Does Viralpep support team collaboration for influencer campaigns?
View all 13
Organization
15
How can Viralpep help our organization streamline social media management?
Can Viralpep improve our team's productivity in social media management?
How does Viralpep facilitate team collaboration for social media tasks?
How does Viralpep's tagging and categorization benefit our organization?
What insights can we gain from Viralpep's analytics and performance tracking?
View all 15
Non-Profit Organizations
13
How does Viralpep help non-profits manage their social media budgets effectively?
Can Viralpep assist non-profits in reaching a wider audience?
What features does Viralpep offer to save time for non-profit organizations?
How does Viralpep ensure message consistency for non-profits across various platforms?
Can non-profits use Viralpep to target specific groups of their audience?
View all 13
Startups
12
How does Viralpep aid in streamlining social media management for startups?
Can Viralpep help maintain a consistent brand voice across different social media channels?
In what ways does Viralpep optimize resource use for startups?
How does Viralpep enhance collaboration within startup teams?
Is Viralpep a cost-effective solution for startup marketing needs?
View all 12
Government
11
How Can Viralpep Help in Crisis Management and Emergency Communication?
Can Viralpep Assist in Improving Public Engagement for Government Agencies?
How Does Viralpep Ensure a Unified Government Communication Strategy?
In What Ways Can Government Agencies Use Viralpep’s Analytics Feature?
How Can Viralpep Help in Targeting Specific Audiences for Government Campaigns?
View all 11
Students
13
Can Viralpep help students in their academic projects?
How does Viralpep enhance a student’s understanding of social media analytics?
Can Viralpep be used for team projects at universities?
How does Viralpep aid in developing content creation skills?
Is Viralpep beneficial for students' personal branding?
View all 13
Real Estate
10
Can your social media management tool help real estate professionals in their marketing efforts?
How does your analytics tool benefit real estate agents and agencies?
Can your collaboration features facilitate teamwork among real estate teams?
How does Viralpep enable real estate professionals to maintain active engagement with their audience?
Is your user interface intuitive and easy for real estate professionals with varying technical expertise?
View all 10
Create Post
7
What is Viralpep's 'Create Post' Feature?
Can Viralpep Help in Reducing the Time Spent on Social Media Management?
Is Viralpep Suitable for Different Social Media Platforms?
What Makes Viralpep Ideal for Professional Platforms Like LinkedIn?
Can Viralpep Assist in Creating Visually Appealing Content for Pinterest?
View all 7
Post Stories
10
What makes the Social Media Stories Publishing Tool unique for Facebook and Instagram?
How can this tool improve the efficiency of my storytelling on social media?
Can I use this tool to schedule stories in advance?
What insights can I expect from this tool for my social media stories?
How does this tool aid in team collaboration for managing social media stories?
View all 10
Post Reels
12
Can I track the performance of my reels using Viralpep?
How does the 'Post Stories' feature of Viralpep differ from 'Post Reels'?
Can I collaborate with my team when planning my reels?
Is there a limit to the number of reels I can schedule using Viralpep?
How does Viralpep ensure my reels are optimized for each platform?
View all 12
Upload Videos
6
What is the maximum video size I can upload using the "Upload Videos" feature on Viralpep?
Do you compress the videos upon upload, or will they retain their original quality?
Which social media platforms support the "Upload Videos" feature of Viralpep?
How do Viralpep's analytics help in gauging the performance of my videos?
Are my videos stored securely? How do you ensure data protection?
View all 6
URL Shortener
8
How does the URL Shortener Tool enhance my social media posts?
Can I track the performance of my shortened URLs?
Is the URL Shortener Tool compatible with all social media platforms?
Will using shortened URLs help with character limits on platforms like Twitter?
How does the URL Shortener Tool make my links more attractive to my audience?
View all 8
Manage Post Drafts
10
How does the 'Manage Drafts' feature in Viralpep enhance my social media strategy?
Can I collaborate with my team using the 'Manage Drafts' feature?
What platforms does the 'Manage Drafts' feature support?
How does this feature help in improving content quality?
Is there a limit to the number of drafts I can save?
View all 10
Meta Detail Extractor
9
What is the Meta Detail Extractor?
Which platforms does Meta Detail Extractor support?
How can Meta Detail Extractor help improve my marketing strategy?
Is there a trial period for the Meta Detail Extractor?
How accurately does Meta Detail Extractor provide the insights?
View all 9
Profile Groups
12
What is the Profile Grouping feature in Viralpep?
How does Profile Grouping enhance my social media management?
Can I customize groups according to specific campaigns or brands?
How does the Profile Grouping feature simplify team collaboration?
Is there a limit to the number of profiles I can include in a group?
View all 12
Character Limits
8
Does Viralpep auto-truncate content that exceeds the limit?
Are URLs, images, or emojis counted in the character limit?
Do character limits impact social media engagement?
Can I turn off the character limit notifications in Viralpep?
Are character limits the same for personal and business accounts?
View all 8
Post GIFs
10
Can I schedule GIF posts in advance on all platforms?
Are there size limits to the GIFs I can upload?
Can I track engagement on my GIF posts?
Is there a library of GIFs I can choose from within Viralpep?
Do GIFs autoplay on all platforms?
View all 10
Post Photos
10
Can I schedule photos to be posted on multiple platforms at once?
How does Viralpep determine optimal posting times for photos?
Is there a limit to how many photos I can schedule in advance?
Can I collaborate with my team on photo content using Viralpep?
How does "Post Photos" integrate with my current image libraries?
View all 10
Create Pins For Pinterest
7
How does the 'Create Pins for Pinterest' feature improve my Pinterest strategy?
How does the analytics feature help with pin creation?
Can I customize the pins to match my brand's aesthetic?
How do I schedule pins to go live using Viralpep?
Can I share the pins I create on other social media platforms?
View all 7
Schedule Post
10
How far in advance can I schedule my social media posts using Viralpep?
Can I schedule posts for multiple platforms at once?
What happens if there's a change in a platform's API or posting guidelines?
Is there a limit to how many posts I can schedule?
Can I edit a post once it's scheduled?
View all 10
Multiple Time Zone Support
10
What is the Multiple Time Zone Support feature in Viralpep?
Can I schedule the same post for different time zones?
How does the time zone feature enhance audience engagement?
Will my analytics be time zone specific, too?
How many time zones does Viralpep support?
View all 10
Multimedia Post
10
What is the Multimedia Post feature in Viralpep?
Can I use Multimedia Posts for all social media platforms?
Is there a limit to the media size when scheduling multimedia posts?
Can I analyze the performance of my multimedia posts?
Can I collaborate with my team on multimedia content creation?
View all 10
Post Preview
6
Can I preview social media scheduled posts for different formats like stories, ads, and carousels?
How accurate is the 'Post Preview'?
Is there a limit to the number of posts I can preview?
Can I use 'Post Preview' during the free trial of Viralpep?
Does 'Post Preview' adjust for different device views?
View all 6
Schedule Pins
9
How far in advance can I schedule my pins using Viralpep?
Can I reschedule or edit a pin once it's scheduled?
Is there a limit to the number of pins I can schedule?
Can I get analytics for my scheduled pins?
Do I get notified once my pin is posted?
View all 9
Schedule Instagram Reels
10
How does scheduling Instagram Reels with Viralpep work?
Can I schedule Instagram Reels for multiple platforms at once?
What are the benefits of scheduling Instagram Reels?
Is it possible to customize schedules for different time zones?
How can I track the performance of scheduled Instagram Reels?
View all 10
Schedule Social Media Video Posts
10
How do I schedule a video post using Viralpep?
Can I bulk-schedule multiple video posts at once?
Does Viralpep compress my video quality upon scheduling?
Can I schedule video posts for different time zones?
What video formats are supported by Viralpep?
View all 10
Schedule Facebook Posts
10
Can I schedule posts for multiple Facebook pages at once?
How far in advance can I schedule my Facebook posts using Viralpep?
Can I edit a scheduled post if I need to make changes?
Will I receive notifications once my post is published?
Can I set recurring posts for events or promotions?
View all 10
Schedule Instagram Posts
9
How far in advance can I schedule Instagram posts using Viralpep?
Does Viralpep notify me when it's time to post?
Can I collaborate with my team on the scheduled posts?
Will scheduling posts affect my Instagram engagement rates?
Can I edit a post once it's scheduled?
View all 9
Schedule X Post
10
What is the "Schedule X Post" functionality?
Can I schedule posts for multiple accounts simultaneously?
Is there a limit to how many posts I can schedule?
Can I edit a scheduled post?
How can I see all my scheduled posts?
View all 10
Schedule LinkedIn Post
10
Can I schedule posts for both LinkedIn personal and business profiles?
How far in advance can I schedule my LinkedIn posts?
Does Viralpep provide analytics for my scheduled LinkedIn posts?
Can I edit a post once it's scheduled?
What types of content can I schedule on LinkedIn via Viralpep?
View all 10
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